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Choyo Labs

Choyo Labs · Contact

Tell us what you need.

Starting something new? A rough idea is enough, and we come back within two business days with scope, a timeline and a fixed price. Already working with us and something needs fixing? Say so in the form and it jumps the queue.

Start a project

Every field except the message is there to help us answer properly. If you are unsure about any of them, leave them and send it anyway.

Add company and budget (optional, helps us scope)

New projects get scope, timeline and a fixed price within two business days. Support requests are answered the same working day. Your details stay with us, never sold or shared.

After you send it

What happens next.

  1. 01

    We read it properly

    A person reads every message, not an autoresponder. You get an acknowledgement immediately so you know it arrived.

  2. 02

    We reply within two business days

    With our read on the scope, a realistic timeline, and a fixed price. If the brief is too thin to price, we ask the two or three questions that would let us. Support requests from current clients are answered the same working day.

  3. 03

    You decide, with no pressure

    There is no sales call unless you ask for one, and no follow-up sequence chasing you. If we do not think we are the right fit, we say so and point you somewhere better.

Existing clients

Something we built needs attention?

Use the same form and choose “Support for something we built”. It is flagged separately the moment it arrives, so it is not sitting behind a stack of new enquiries.

Support on work we have shipped is answered the same working day. If the site or app is down rather than misbehaving, say so in the first line and we treat it that way.

Request support

What gets it fixed fastest

We can usually skip the first round of questions entirely if the message includes these.

  • The address of the site or the name of the app.
  • What you expected to happen, and what happened instead.
  • When it started, and anything that changed around then.
  • A screenshot if there is something to see. You can attach it to a reply.

The small print

What we will not do with this.

Your enquiry is used to answer your enquiry. We do not add you to a mailing list from this form, we do not pass your details to anyone, and there is no drip sequence waiting on the other side of the button.

If you do want the occasional piece of writing from us, that is a separate opt-in you have to tick yourself, and one click gets you out of it.

Prefer to read before you talk to anyone? The cost breakdown and what every build includes answer most of what people ask us first.