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Website speed: what actually matters and what to ignore

· 2 MIN READ

Which speed metrics affect your customers and your ranking, and the fixes that produce the biggest improvement.

Speed advice online is mostly noise about scores. What matters commercially is narrower than the tools suggest, and the fixes are less exotic.

The metrics that count

MetricWhat it measuresTarget
Largest Contentful PaintWhen the main content appearsUnder 2.5 seconds
Interaction to Next PaintHow fast the page responds to a tapUnder 200 milliseconds
Cumulative Layout ShiftHow much the page jumps while loadingUnder 0.1

Chasing a perfect score in a testing tool is not the goal. These three, measured on a real phone on mobile data, are.

The fixes that produce the most improvement

  1. Images. Almost always the biggest problem. Serve modern formats, size them correctly, and never ship a 4000 pixel photo scaled down in CSS.
  2. Fonts. Each custom font is a blocking download. Two weights is usually enough, and self hosting beats a third party font service.
  3. Third party scripts. Chat widgets, analytics, tracking pixels and embeds are frequently the slowest thing on a page. Audit what is actually earning its place.
  4. Hosting. Cheap shared hosting has slow server response times, and no amount of front end work fixes that.

The New Zealand specific part

If your host is offshore, every request crosses the Pacific. A CDN with a local presence, or hosting closer to your audience, cuts a meaningful amount of latency before you optimise a single image. Check where your server actually is, because plenty of New Zealand agencies host in the US without mentioning it.

How to measure honestly

Test on a mid range Android phone on mobile data, not on your laptop on office wifi. The gap between those two experiences is enormous, and your customers are mostly having the first one.